Return Policy
General - Any claims for misprinted/damaged/defective items must be submitted within 15 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 15 days after the estimated delivery date.
Claims deemed an error on our part are covered at our expense.
All other sales are final. Returns/size exchanges (not incuding misprinted/damaged/defective) will not be accepted.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.
TERMS OF SERVICE
Welcome to THE FELON IS IN! By accessing or purchasing from our website (thefelonisin.com), you agree to the following terms.
Please read them carefully.
1. General
By using our website, you confirm that you are at least 18 years old or have parental consent.
These terms govern your use of our site and purchases.
2. Products and Orders
All products are subject to availability.
We strive for accurate product descriptions but cannot guarantee exact colors or details due to screen variations.
We reserve the right to limit or cancel orders.
3. Payments
Payments are processed securely via Squarespace payment processing.
Prices are subject to change without notice.
4. Shipping and Returns
Shipping times are estimates and may vary.
Limited returns are accepted within 15 days for unused and unworn items that are misprinted/damaged/defective. For more details, see our Refund Policy.
5. Limitation of Liability
We are not liable for damages arising from using our website or products, except as required by law.
6. Intellectual Property
All content on this website (e.g., logos, images, text) is owned by THE FELON IS IN and may not be used without permission.
7. Changes to These Terms
We may update these terms at any time. Changes will be posted on this page with a revised effective date.
8. Contact Us
For questions about these terms, contact us:
Email: thefelonisin@gmail.com
Address: 821 Riverside Drive, Asheville, NC, 28801
PRIVACY POLICY
THE FELON IS IN is committed to protecting your privacy. This policy explains how we collect, use, and share your information when you visit our website or make a purchase.
1. Information We Collect
We collect:
Personal Information: Name, email, phone number, shipping/billing addresses, and payment details (processed securely via Stripe, PayPal, or Square).
Non-Personal Information: IP address, browser type, and browsing behavior on our site.
2. How We Use Your Information
We use your information to process orders, communicate with you, and improve our services.
3. Sharing Your Information
We only share your information with service providers (e.g., payment processors and shipping carriers) or as required by law.
4. Contact Us
For questions, contact us at:
Email: thefelonisin@gmail.com
Address: 821 Riverside Drive, Asheville, NC, 28801